FOSSA, Inc. experienced a major incident on January 27, 2025 affecting app.fossa.com, lasting 5h 44m. The incident has been resolved; the full update timeline is below.
Affected components
app.fossa.com
Update timeline
- investigating Jan 27, 2025, 06:13 PM UTC
Customers using SAML and do not declare an org role via SAML will lose the org role manually specified in the UI. We are actively troubleshooting this issue and will provide updates here.
- identified Jan 27, 2025, 06:54 PM UTC
We have identified that cause of this and are shipping a reversion patch now.
- identified Jan 27, 2025, 07:27 PM UTC
The revision patch has been applied and database restore of prior permissions is now being applied.
- monitoring Jan 27, 2025, 09:33 PM UTC
Database restore has concluded
- monitoring Jan 27, 2025, 09:33 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 27, 2025, 11:57 PM UTC
This incident has been resolved.