FortiSOAR Outage History

FortiSOAR is up right now

FortiSOAR had 9 outages in the last 2 years totaling 23h 3m of downtime — averaging 0.4 incidents per month.

There were 9 FortiSOAR outages since January 17, 2025 totaling 23h 3m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.fortisoar.forticloud.com

Notice October 19, 2026

Automated Recovery

Detected by Pingoru
Oct 19, 2026, 02:18 PM UTC
Resolved
Oct 19, 2026, 02:20 PM UTC
Duration
1m
Timeline · 2 updates
  1. investigating Oct 19, 2026, 02:18 PM UTC

    Incident for django health: The page is temporarily unavailable /**/ nginx error! The page you are looking for is temporarily unavailable. Please try again later. Website Administrator Something has triggered an error on your website. This is the default error page for nginx that is distributed with Fedora. It is located /usr/share/nginx/html/50x.html You should customize this error page for your own site or edit the error_page directive in the nginx configuration file /etc/nginx/nginx.conf. (status code: 502)

  2. resolved Oct 19, 2026, 02:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 25, 2026

Automated Outage Detection

Detected by Pingoru
Aug 25, 2026, 08:46 PM UTC
Resolved
Aug 25, 2026, 08:51 PM UTC
Duration
4m
Timeline · 2 updates
  1. investigating Aug 25, 2026, 08:46 PM UTC

    Incident for django health: failed to execute request: Get "https://eu-central-2.fortisoar.forticloud.com/health-check?format=json": dial tcp 189.25.42.3:443: i/o timeout

  2. resolved Aug 25, 2026, 08:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 18, 2026

FortiSOAR Cloud Global Network Latency Incident

Detected by Pingoru
Aug 18, 2026, 11:25 AM UTC
Resolved
Aug 18, 2026, 12:57 PM UTC
Duration
1h 31m
Affected: FortiSOAR Cloud PortalFortiSOAR Cloud PortalFortiSOAR Cloud PortalFortiSOAR Cloud PortalFortiSOAR Cloud Portal
Timeline · 2 updates
  1. investigating Aug 18, 2026, 11:25 AM UTC

    We are currently investigating this issue.

  2. resolved Aug 18, 2026, 12:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 17, 2025

Plano DC Internet Flapping

Detected by Pingoru
Dec 17, 2025, 01:15 AM UTC
Resolved
Dec 17, 2025, 01:37 AM UTC
Duration
21m
Affected: FortiSOAR Cloud Portal
Timeline · 2 updates
  1. investigating Dec 17, 2025, 06:07 PM UTC

    We are currently investigating this issue.

  2. resolved Dec 17, 2025, 06:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 15, 2025

Provision failure on cloud portal

Detected by Pingoru
Dec 15, 2025, 06:37 PM UTC
Resolved
Dec 15, 2025, 07:04 PM UTC
Duration
27m
Affected: FortiSOAR Cloud PortalFortiSOAR Cloud PortalFortiSOAR Cloud Portal
Timeline · 2 updates
  1. investigating Dec 15, 2025, 06:37 PM UTC

    The new instance can not be provisioned during the maintenance window.

  2. resolved Dec 15, 2025, 07:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 12, 2025

FortiSOAR Cloud control-plane issue

Detected by Pingoru
Nov 12, 2025, 10:45 PM UTC
Resolved
Nov 13, 2025, 12:30 AM UTC
Duration
1h 45m
Affected: FortiSOAR Cloud Portal
Timeline · 2 updates
  1. investigating Nov 13, 2025, 01:23 AM UTC

    We are currently investigating this issue.

  2. resolved Nov 13, 2025, 01:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 21, 2025

facility issue in Plano DC

Detected by Pingoru
Oct 21, 2025, 12:30 PM UTC
Resolved
Oct 21, 2025, 05:30 PM UTC
Duration
5h
Affected: FortiSOAR Cloud PortalFortiStack
Timeline · 2 updates
  1. investigating Oct 21, 2025, 01:52 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 21, 2025, 04:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 17, 2025

DNS issue

Detected by Pingoru
Jan 17, 2025, 07:13 AM UTC
Resolved
Jan 17, 2025, 07:48 AM UTC
Duration
35m
Affected: FortiSOAR Cloud PortalFortiSOAR Cloud PortalFortiSOAR Cloud PortalForticare ServiceForticare ServiceForticare ServiceFortiStackFortiStackFortiStack
Timeline · 2 updates
  1. investigating Jan 17, 2025, 07:13 AM UTC

    We are currently experiencing a DNS issue. Our team is actively investigating the root cause, and we sincerely apologize for any inconvenience this may cause. We will provide regular updates as we work toward a resolution.

  2. resolved Jan 17, 2025, 07:48 AM UTC

    This incident has been resolved.

Read the full incident report →