Automated Recovery
Timeline · 2 updates
- investigating Apr 14, 2026, 08:43 PM UTC
Incident for forticare api: Command timed out
- resolved Apr 14, 2026, 08:48 PM UTC
This incident has been resolved.
FortiSOAR Outage History
FortiSOAR is up right nowFortiSOAR had 6 outages in the last 2 years totaling 20h 55m of downtime — averaging 0.2 incidents per month.
There were 6 FortiSOAR outages since August 29, 2025 totaling 20h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.
Plano DC Internet Flapping
Affected: FortiSOAR Cloud Portal
Timeline · 2 updates
- investigating Dec 17, 2025, 06:07 PM UTC
We are currently investigating this issue.
- resolved Dec 17, 2025, 06:08 PM UTC
This incident has been resolved.
Provision failure on cloud portal
Affected: FortiSOAR Cloud PortalFortiSOAR Cloud PortalFortiSOAR Cloud Portal
Timeline · 2 updates
- investigating Dec 15, 2025, 06:37 PM UTC
The new instance can not be provisioned during the maintenance window.
- resolved Dec 15, 2025, 07:04 PM UTC
This incident has been resolved.
FortiSOAR Cloud control-plane issue
Affected: FortiSOAR Cloud Portal
Timeline · 2 updates
- investigating Nov 13, 2025, 01:23 AM UTC
We are currently investigating this issue.
- resolved Nov 13, 2025, 01:23 AM UTC
This incident has been resolved.
facility issue in Plano DC
Affected: FortiSOAR Cloud PortalFortiStack
Timeline · 2 updates
- investigating Oct 21, 2025, 01:52 PM UTC
We are currently investigating this issue.
- resolved Oct 21, 2025, 04:06 PM UTC
This incident has been resolved.
There is currently an issue at backend on US and the team is investigating.
Affected: FortiSOAR Cloud Portal
Timeline · 2 updates
- investigating Aug 29, 2025, 07:55 AM UTC
We are currently investigating this issue.
- resolved Aug 29, 2025, 04:45 PM UTC
This incident has been resolved.