FortiSOAR incident

FortiSoar Cloud Portal Outage

Critical Resolved View vendor source →

FortiSOAR experienced a critical incident on May 16, 2023 affecting FortiSOAR Cloud Portal and FortiStack, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2023, 11:33 PM UTC
Resolved
May 17, 2023, 12:11 AM UTC
Duration
38m
Detected by Pingoru
May 16, 2023, 11:33 PM UTC

Affected components

FortiSOAR Cloud PortalFortiStack

Update timeline

  1. investigating May 16, 2023, 11:33 PM UTC

    We are currently investigating this issue.

  2. investigating May 16, 2023, 11:36 PM UTC

    Dear Users, We are experiencing a problem with VA1 datacenter internet connection. We are working on resolving it.

  3. resolved May 17, 2023, 12:11 AM UTC

    This incident has been resolved.