FortiSandbox incident

the FortiSandbox PaaS and On-Premise deployment were degraded

Notice Resolved View vendor source →

FortiSandbox experienced a notice incident on June 5, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2024, 06:00 PM UTC
Resolved
Jun 05, 2024, 06:00 PM UTC
Duration
—
Detected by Pingoru
Jun 05, 2024, 06:00 PM UTC

Update timeline

  1. resolved Jun 10, 2024, 09:05 PM UTC

    The Windows Cloud VM services used by the FortiSandbox SaaS and On-Premise deployment were degraded. The issue started after the front-end controller server was re-configured for additional security checks. However, such devices do not support that feature yet. impact time range: SV10: from 2024-06-05 11:00 PDT to 2024-06-07 10:30 PDT BBY: from 2024-06-04 17:45 PDT to 2024-06-07 10:30 PDT