FortiSandbox incident

DNS issue

Notice Resolved View vendor source →

FortiSandbox experienced a notice incident on January 17, 2025 affecting FortiSandbox Cloud Portal and FortiSandbox Cloud Portal and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2025, 07:12 AM UTC
Resolved
Jan 17, 2025, 07:48 AM UTC
Duration
35m
Detected by Pingoru
Jan 17, 2025, 07:12 AM UTC

Affected components

FortiSandbox Cloud PortalFortiSandbox Cloud PortalFortiSandbox Cloud PortalForticare ServiceForticare ServiceForticare ServiceFortiStackFortiStackFortiStack

Update timeline

  1. investigating Jan 17, 2025, 07:12 AM UTC

    We are currently experiencing a DNS issue. Our team is actively investigating the root cause, and we sincerely apologize for any inconvenience this may cause. We will provide regular updates as we work toward a resolution.

  2. resolved Jan 17, 2025, 07:48 AM UTC

    This incident has been resolved.