FortiGate experienced a major incident on December 16, 2025 affecting Japan and Fortinet Common Infrustracture, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
JapanFortinet Common Infrustracture
Update timeline
- investigating Dec 16, 2025, 07:25 PM UTC
Partial outage on FortiGate Cloud We are currently experiencing network issue that is affecting FortiGate Cloud service. Our team is actively investigating the issue, and we sincerely apologize for any inconvenience caused. We will provide updates as we work toward a resolution.
- resolved Dec 16, 2025, 08:01 PM UTC
This incident has been resolved.