Forticlient Cloud incident

EMS Cloud network degradation

Minor Resolved View vendor source →

Forticlient Cloud experienced a minor incident on September 5, 2024 affecting US and Europe, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2024, 03:45 PM UTC
Resolved
Sep 05, 2024, 05:45 PM UTC
Duration
1h 59m
Detected by Pingoru
Sep 05, 2024, 03:45 PM UTC

Affected components

USEurope

Update timeline

  1. investigating Sep 05, 2024, 06:09 PM UTC

    We would like to inform you that our EMS Cloud is currently experiencing network degradation. This issue is impacting certain components of our infrastructure, resulting in slower response times and intermittent errors. Our teams are actively monitoring the situation. We apologize for any inconvenience and will keep you updated on progress. Thank you for your understanding.

  2. resolved Sep 05, 2024, 06:10 PM UTC

    This incident has been resolved.