Forticlient Cloud incident

EMS Cloud GUI access issue

Major Resolved View vendor source →

Forticlient Cloud experienced a major incident on March 3, 2025 affecting Europe and London, lasting 4h 47m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2025, 12:00 PM UTC
Resolved
Mar 03, 2025, 04:47 PM UTC
Duration
4h 47m
Detected by Pingoru
Mar 03, 2025, 12:00 PM UTC

Affected components

EuropeLondon

Update timeline

  1. investigating Mar 03, 2025, 12:00 PM UTC

    We would like to inform you that our EMS Cloud is currently experiencing GUI and Portal Issue. FCT Telemetry remains fine. The team still investigating.. We apologize for any inconvenience and will keep you updated on progress.

  2. resolved Mar 03, 2025, 04:47 PM UTC

    This incident has been resolved.