Forticlient Cloud incident

EMS Cloud issue

Major Resolved View vendor source →

Forticlient Cloud experienced a major incident on April 7, 2025 affecting US and Europe and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2025, 08:56 PM UTC
Resolved
Apr 07, 2025, 09:43 PM UTC
Duration
46m
Detected by Pingoru
Apr 07, 2025, 08:56 PM UTC

Affected components

USEuropeLondonTokyoSydneySingaporeCanadaIndiaSaudi Arabia

Update timeline

  1. investigating Apr 07, 2025, 08:56 PM UTC

    Customers are experiencing issues accessing EMS portal and may not be able to access it. We are investigate and fix the issue now. We apologize for any inconvenience this may cause, and thank you very much for your continued support.

  2. resolved Apr 07, 2025, 09:43 PM UTC

    This incident has been resolved.