FortiCare Elite incident

Potential Outage

Major Resolved View vendor source →

FortiCare Elite experienced a major incident on March 27, 2023 affecting FortiCare Elite, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2023, 06:16 PM UTC
Resolved
Mar 27, 2023, 08:14 PM UTC
Duration
1h 58m
Detected by Pingoru
Mar 27, 2023, 06:16 PM UTC

Affected components

FortiCare Elite

Update timeline

  1. investigating Mar 27, 2023, 06:16 PM UTC

    Potential partial outage impacting some customers.

  2. investigating Mar 27, 2023, 07:40 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 27, 2023, 07:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 27, 2023, 07:57 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 27, 2023, 08:14 PM UTC

    This incident has been resolved.