FortiCare Elite incident

System maintenance

Major Resolved View vendor source →

FortiCare Elite experienced a major incident on October 10, 2023 affecting FortiCare Elite and Fortinet Common Infurstruture, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2023, 05:25 PM UTC
Resolved
Oct 10, 2023, 05:45 PM UTC
Duration
19m
Detected by Pingoru
Oct 10, 2023, 05:25 PM UTC

Affected components

FortiCare EliteFortinet Common Infurstruture

Update timeline

  1. identified Oct 10, 2023, 10:11 PM UTC

    The system is undergoing a security upgrade

  2. identified Oct 10, 2023, 10:12 PM UTC

    We are continuing to work on the security upgrade

  3. resolved Oct 10, 2023, 10:13 PM UTC

    The security upgrade is now completed