FortiCare Elite incident

Potential Outage

Notice Resolved View vendor source →

FortiCare Elite experienced a notice incident on August 19, 2023 affecting FortiCare Elite, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2023, 10:27 PM UTC
Resolved
Aug 20, 2023, 12:14 AM UTC
Duration
1h 46m
Detected by Pingoru
Aug 19, 2023, 10:27 PM UTC

Affected components

FortiCare Elite

Update timeline

  1. investigating Aug 19, 2023, 10:27 PM UTC

    Potential partial outage impacting some customers.

  2. resolved Aug 20, 2023, 12:14 AM UTC

    The incident has been resolved following the resolution of an issue within the underlying user authentication system