Formstack For Salesforce incident

Salesforce Service Outage

Critical Resolved View vendor source →

Formstack For Salesforce experienced a critical incident on May 17, 2019 affecting NativeCloud and Salesforce Application and 1 more component, lasting 17h 10m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2019, 05:23 PM UTC
Resolved
May 18, 2019, 10:34 AM UTC
Duration
17h 10m
Detected by Pingoru
May 17, 2019, 05:23 PM UTC

Affected components

NativeCloudSalesforce ApplicationHosted FormsEmbedded FormsForm Pre-fillCommunity Forms

Update timeline

  1. investigating May 17, 2019, 05:23 PM UTC

    Our team is currently investigating service interruptions for the Formstack for Salesforce products. It appears that Salesforce.com is currently experiencing a major outage.

  2. identified May 17, 2019, 05:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 17, 2019, 09:13 PM UTC

    https://status.salesforce.com/incidents/3815

  4. resolved May 18, 2019, 10:34 AM UTC

    This incident has been resolved.