Formstack For Salesforce incident

File Upload Fields Not Working

Major Resolved View vendor source →

Formstack For Salesforce experienced a major incident on November 23, 2020 affecting Hosted Forms and Embedded Forms, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Nov 23, 2020, 05:59 PM UTC
Resolved
Nov 23, 2020, 07:23 PM UTC
Duration
1h 24m
Detected by Pingoru
Nov 23, 2020, 05:59 PM UTC

Affected components

Hosted FormsEmbedded Forms

Update timeline

  1. investigating Nov 23, 2020, 05:59 PM UTC

    Our team is currently investigating an issue with file upload fields not working.

  2. identified Nov 23, 2020, 06:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 23, 2020, 06:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 23, 2020, 07:23 PM UTC

    This incident has been resolved.