Formstack For Salesforce experienced a major incident on June 9, 2021 affecting Salesforce Application, lasting 5h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Salesforce Application
Update timeline
- identified Jun 09, 2021, 04:20 PM UTC
We are aware that there are some issues with connectivity in Salesforce. This appears to be related to their third-party DNS provider and may also be related to Salesforce updating IP addresses. Users experiencing this issue will see the following message: "Salesforce error: Could not connect to host" For more information, please check Salesforce's status page here: https://status.salesforce.com/
- resolved Jun 09, 2021, 09:29 PM UTC
Salesforce functionality has returned. For more information on Salesforce outages, see https://status.salesforce.com/current/incidents