Formspree experienced a major incident on October 28, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 28, 2025, 07:10 PM UTC
Type: Incident Duration: 9 hours and 28 minutes Affected Components: Submissions API, , Dashboard, Submissions Processing, Form Processing → Oct 29, 04:39:11 GMT+0 - Resolved - This incident has been resolved. Oct 28, 19:10:58 GMT+0 - Investigating - We are currently investigating this incident. Oct 28, 19:49:50 GMT+0 - Identified - AWS ECS is experiencing high task launch error rates and increased number of ECS tasks failing to start in the US-EAST-1 Region. Oct 29, 03:11:00 GMT+0 - Monitoring - The service degradation has been mitigated and requests are now flowing through normally. All systems are operational. **Resolution:** We have successfully resolved the capacity issues and restored full service functionality. Customer requests are processing as expected, and error rates have returned to normal levels. Our team continues to closely monitor system performance and capacity to ensure stability. Oct 28, 21:27:36 GMT+0 - Identified - **Current Status:** We are experiencing intermittent service disruptions affecting a subset of customer requests. Some requests are completing successfully, while others are failing due to capacity constraints. **What's Happening:** Our systems are currently operating at capacity, causing some incoming requests to fail. While many requests continue to process normally, users may experience: * Failed API requests * Timeout errors * Intermittent connection issues **Root Cause:** We have identified the need to scale our server infrastructure to handle the current load. However, our cloud provider is experiencing an outage that is preventing us from provisioning additional servers at this time. **Next Steps:** Our team is actively monitoring the cloud provider's status and will scale our infrastructure immediately once their systems are restored. We are also exploring alternative mitigation strategies in the interim. **Timeline:** Resolution is dependent on our cloud provider restoring service. We will provide updates as soon as we have new information.