Form.io experienced a minor incident on May 1, 2023 affecting Form.io API and Developer Portal, lasting 8d 13h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 01, 2023, 09:47 PM UTC
We are currently investigating issues with performance regarding our API's for our hosted environment @ https://portal.form.io. We recently upgraded to our latest version of 8.0.1 and there are some missing indexes used by some of our hosted customers that is making blocking database calls. We are currently adding these indexes so performance should be back up to normal momentarily.
- investigating May 02, 2023, 02:51 AM UTC
We are continuing to investigate the issue with registration slowness and other queries that are being affected due to the recent upgrade.
- identified May 02, 2023, 03:52 AM UTC
We have identified that the slowdown of our registrations are related to queries affecting the new version of our database. We are continuing to investigate and will update as we come out with new improvements.
- monitoring May 02, 2023, 01:32 PM UTC
Registrations seem to be working, but are slow. We are continuing to investigate and are monitoring the situation and working to a resolution.
- monitoring May 10, 2023, 11:45 AM UTC
We are continuing to monitor for any further issues.
- resolved May 10, 2023, 11:46 AM UTC
We have mitigated most (if not all) of the outstanding performance regressions with our portal application. There are still some anomalies that we will be releasing in the coming weeks that will continue to improve performance, but as far as usability is concerned, the portal is working as expected.