Formant incident

The 'Commands' feature of the Admin API appears to be degraded

Major Resolved View vendor source →

Formant experienced a major incident on May 22, 2020 affecting Admin API, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2020, 05:33 PM UTC
Resolved
May 22, 2020, 06:55 PM UTC
Duration
1h 21m
Detected by Pingoru
May 22, 2020, 05:33 PM UTC

Affected components

Admin API

Update timeline

  1. investigating May 22, 2020, 05:33 PM UTC

    We are currently investigating and will provide updates asap.

  2. identified May 22, 2020, 05:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 22, 2020, 06:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 22, 2020, 06:55 PM UTC

    This incident has been resolved.