Formant incident

Database migration underway

Major Resolved View vendor source →

Formant experienced a major incident on February 19, 2021 affecting Formant Web Application and Ingestion Pipeline and 1 more component, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2021, 03:40 AM UTC
Resolved
Feb 19, 2021, 06:45 AM UTC
Duration
3h 5m
Detected by Pingoru
Feb 19, 2021, 03:40 AM UTC

Affected components

Formant Web ApplicationIngestion PipelineAdmin APIQuery APIReal Time Signaling

Update timeline

  1. investigating Feb 19, 2021, 03:40 AM UTC

    We are currently migrating a database and which is causing some downtime.

  2. monitoring Feb 19, 2021, 04:09 AM UTC

    The migration is completed and we are monitoring for any more outages.

  3. resolved Feb 19, 2021, 06:45 AM UTC

    This incident has been resolved.