Formant incident

Elevated error rates on Realtime SDK and Teleop

Major Resolved View vendor source →

Formant experienced a major incident on July 19, 2022 affecting Real Time Signaling, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2022, 09:29 PM UTC
Resolved
Jul 19, 2022, 10:41 PM UTC
Duration
1h 12m
Detected by Pingoru
Jul 19, 2022, 09:29 PM UTC

Affected components

Real Time Signaling

Update timeline

  1. investigating Jul 19, 2022, 09:29 PM UTC

    We have observed elevated error rates with our Realtime SDK and Teleop service starting at 2pm PST. This issue is actively being investigated by our engineers.

  2. resolved Jul 19, 2022, 10:41 PM UTC

    This incident has been resolved.