Formant incident

Backend connectivity issues

Major Resolved View vendor source →

Formant experienced a major incident on July 21, 2022 affecting Formant Web Application and Admin API and 1 more component, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2022, 10:01 PM UTC
Resolved
Jul 21, 2022, 10:38 PM UTC
Duration
37m
Detected by Pingoru
Jul 21, 2022, 10:01 PM UTC

Affected components

Formant Web ApplicationAdmin APIQuery APIReal Time Signaling

Update timeline

  1. identified Jul 21, 2022, 10:01 PM UTC

    We've identified a backend issue after deploying a new version of our services to the platform. These services are currently being rolled back, and the issue further investigated.

  2. resolved Jul 21, 2022, 10:38 PM UTC

    This incident has been resolved.