Formant incident

Ingestion Service Issue

Critical Resolved View vendor source →

Formant experienced a critical incident on July 29, 2022 affecting Ingestion Pipeline, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2022, 07:15 PM UTC
Resolved
Jul 29, 2022, 08:52 PM UTC
Duration
1h 36m
Detected by Pingoru
Jul 29, 2022, 07:15 PM UTC

Affected components

Ingestion Pipeline

Update timeline

  1. investigating Jul 29, 2022, 07:15 PM UTC

    We are seeing issues with ingesting data and are looking into it .

  2. identified Jul 29, 2022, 07:21 PM UTC

    We have discovered a storage issue on our Kafka cluster that is preventing us from ingesting and processing messages. A cluster adjustment is currently being deployed which should remedy this.

  3. resolved Jul 29, 2022, 08:52 PM UTC

    This incident has been resolved.