Formant incident

Slow/delayed ingestion issue

Minor Resolved View vendor source →

Formant experienced a minor incident on August 3, 2022 affecting Formant Web Application and Ingestion Pipeline, lasting 9h 44m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2022, 06:17 PM UTC
Resolved
Aug 04, 2022, 04:02 AM UTC
Duration
9h 44m
Detected by Pingoru
Aug 03, 2022, 06:17 PM UTC

Affected components

Formant Web ApplicationIngestion Pipeline

Update timeline

  1. investigating Aug 03, 2022, 06:17 PM UTC

    We're investigating an ingestion lag issue in our cluster that is causing delays in data visibility on our website.

  2. monitoring Aug 03, 2022, 11:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 03, 2022, 11:11 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 04, 2022, 04:02 AM UTC

    This incident has been resolved.