Formant incident

Degraded performance on ingestion

Minor Resolved View vendor source →

Formant experienced a minor incident on August 12, 2022 affecting Ingestion Pipeline, lasting 17h 22m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2022, 12:58 AM UTC
Resolved
Aug 12, 2022, 06:21 PM UTC
Duration
17h 22m
Detected by Pingoru
Aug 12, 2022, 12:58 AM UTC

Affected components

Ingestion Pipeline

Update timeline

  1. investigating Aug 12, 2022, 12:58 AM UTC

    We are observing elevated ingestion lag on our services, affecting some customers. We are investigating this.

  2. monitoring Aug 12, 2022, 07:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 12, 2022, 06:21 PM UTC

    This incident has been resolved.