Formant incident

Brief outage of authentication process

Critical Resolved View vendor source →

Formant experienced a critical incident on February 28, 2023 affecting Admin API, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2023, 12:45 PM UTC
Resolved
Feb 28, 2023, 12:55 PM UTC
Duration
10m
Detected by Pingoru
Feb 28, 2023, 12:45 PM UTC

Affected components

Admin API

Update timeline

  1. resolved Feb 28, 2023, 02:34 PM UTC

    Hours after a deploy, we observed issues with our authentication API. Authentication stopped for 10 minutes 4:45AM PST-4:55AM PST before recovering. We've rolled out a fix and services are healthy again.