Formant incident

Performance degradation

Minor Resolved View vendor source →

Formant experienced a minor incident on March 3, 2023 affecting Query API, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2023, 07:29 PM UTC
Resolved
Mar 03, 2023, 08:36 PM UTC
Duration
1h 7m
Detected by Pingoru
Mar 03, 2023, 07:29 PM UTC

Affected components

Query API

Update timeline

  1. investigating Mar 03, 2023, 07:29 PM UTC

    We are currently experiencing an issue with our query API that is causing a delayed response time for some users. Our team is investigating the issue and working to resolve it as quickly as possible.

  2. investigating Mar 03, 2023, 08:26 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 03, 2023, 08:36 PM UTC

    We are pleased to report that the issue is now resolved and the service is fully operational. We apologize for any inconvenience caused. We appreciate your patience and understanding as we work to deliver the best possible experience to our users.