Formant experienced a major incident on May 23, 2023 affecting Ingestion Pipeline, lasting 7h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring May 23, 2023, 03:29 AM UTC
Who is affected? All users who have triggered events in the last hour or the next four hours. What is the impact? Some events may take a while to trigger, and when the outage is over, many events may trigger very in a short period of time. How long will this last? We're monitoring the issue, it should be resolved by Midnight PDT. Thanks for your understanding, and we apologize for any inconvenience this may cause. Please reach out to our support team with any questions or concerns. You can reach us via the messaging platform in Formant by opening the menu and clicking Need help?, or by sending us an email at [email protected] .
- resolved May 23, 2023, 11:14 AM UTC
This incident has been resolved.