Formant incident

Performance Degradation

Minor Resolved View vendor source →

Formant experienced a minor incident on August 24, 2023 affecting Formant Web Application and Admin API, lasting 5h 37m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2023, 02:54 PM UTC
Resolved
Aug 24, 2023, 08:32 PM UTC
Duration
5h 37m
Detected by Pingoru
Aug 24, 2023, 02:54 PM UTC

Affected components

Formant Web ApplicationAdmin API

Update timeline

  1. investigating Aug 24, 2023, 02:54 PM UTC

    We are currently experiencing a performance degradation issue that might be affecting the overall experience . Our team is actively investigating the situation and working to resolve it as quickly as possible.

  2. resolved Aug 24, 2023, 08:32 PM UTC

    The issue causing performance degradation has been fixed. Services are operating normally with full performance restored as of Thursday, August 24, 2023 at 1:30 pm PST