Formant incident

Partial Outage Causing Ingestion Lag

Minor Resolved View vendor source →

Formant experienced a minor incident on March 26, 2025 affecting Ingestion Pipeline, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2025, 10:29 PM UTC
Resolved
Mar 26, 2025, 11:43 PM UTC
Duration
1h 14m
Detected by Pingoru
Mar 26, 2025, 10:29 PM UTC

Affected components

Ingestion Pipeline

Update timeline

  1. investigating Mar 26, 2025, 10:29 PM UTC

    We are currently investigating a partial outage that is resulting in delayed data ingestion for some customers. Our team is actively working to identify the root cause and restore normal performance. We will provide updates as more information becomes available. Thank you for your patience.

  2. identified Mar 26, 2025, 11:23 PM UTC

    The issue has been identified.

  3. monitoring Mar 26, 2025, 11:42 PM UTC

    A fix has been implemented and we're monitoring the performance of ingestion.

  4. resolved Mar 26, 2025, 11:43 PM UTC

    The ingestion lag issue has been resolved.