Formant incident

Service degradation – Backend API errors

Notice Resolved View vendor source →

Formant experienced a notice incident on December 3, 2025, lasting –. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 09:00 PM UTC
Resolved
Dec 03, 2025, 09:00 PM UTC
Duration
–
Detected by Pingoru
Dec 03, 2025, 09:00 PM UTC

Update timeline

  1. resolved Dec 04, 2025, 04:32 PM UTC

    We experienced a period of severely degraded backend performance between approximately 2:45 pm and 3:16 pm US Central Time on December 3, 2025 due to a database query change in a new release. We promptly reverted the change and confirmed that services returned to normal. No data loss occurred.