Formant incident

Some users are getting logged out after 5 minutes of inactivity

Minor Resolved View vendor source →

Formant experienced a minor incident on February 5, 2026 affecting Formant Web Application, lasting 2h 35m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2026, 03:14 PM UTC
Resolved
Feb 05, 2026, 05:50 PM UTC
Duration
2h 35m
Detected by Pingoru
Feb 05, 2026, 03:14 PM UTC

Affected components

Formant Web Application

Update timeline

  1. investigating Feb 05, 2026, 03:14 PM UTC

    We are currently investigating an issue where some users are getting logged out after 5 minutes of inactivity.

  2. identified Feb 05, 2026, 03:33 PM UTC

    The issue has been identified and a fix is incoming.

  3. monitoring Feb 05, 2026, 05:25 PM UTC

    A fix has been deployed. Testing and monitoring the fix.

  4. resolved Feb 05, 2026, 05:50 PM UTC

    The issue has been fixed and tested.