Formant incident

Data Processing Delays - Alerting Worker falling behind - Reporting Tools Affected

Minor Resolved View vendor source →

Formant experienced a minor incident on March 17, 2026 affecting Formant Web Application and Ingestion Pipeline, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2026, 04:33 PM UTC
Resolved
Mar 17, 2026, 06:14 PM UTC
Duration
1h 40m
Detected by Pingoru
Mar 17, 2026, 04:33 PM UTC

Affected components

Formant Web ApplicationIngestion Pipeline

Update timeline

  1. investigating Mar 17, 2026, 04:33 PM UTC

    Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost. We are currently investigating the issue.

  2. monitoring Mar 17, 2026, 05:54 PM UTC

    We've reverted to the previous version, upgraded the number of kubernetes pods, and are monitoring as the system is recovering

  3. resolved Mar 17, 2026, 06:14 PM UTC

    Everything is back to normal