Formant incident

Widespread issues reported by various customers

Major Resolved View vendor source →

Formant experienced a major incident on March 25, 2026 affecting Formant Web Application and Ingestion Pipeline and 1 more component, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2026, 01:17 PM UTC
Resolved
Mar 25, 2026, 02:39 PM UTC
Duration
1h 22m
Detected by Pingoru
Mar 25, 2026, 01:17 PM UTC

Affected components

Formant Web ApplicationIngestion PipelineAdmin APIQuery APIReal Time Signaling

Update timeline

  1. investigating Mar 25, 2026, 01:17 PM UTC

    Various customers are reporting issues with the platform.

  2. investigating Mar 25, 2026, 01:21 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 25, 2026, 01:33 PM UTC

    We are continuing to investigate this issue.

  4. resolved Mar 25, 2026, 02:39 PM UTC

    This incident has been resolved. Thank you for your patience.