Formant incident

Some queries against the Analytics SQL API return incomplete results

Major Resolved View vendor source →

Formant experienced a major incident on May 11, 2026 affecting Formant Web Application and Admin API and 1 more component, lasting 19h 4m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 09:32 PM UTC
Resolved
May 12, 2026, 04:37 PM UTC
Duration
19h 4m
Detected by Pingoru
May 11, 2026, 09:32 PM UTC

Affected components

Formant Web ApplicationAdmin APIQuery API

Update timeline

  1. investigating May 11, 2026, 09:32 PM UTC

    We are currently investigating this issue.

  2. identified May 12, 2026, 01:27 AM UTC

    The issue has been identified. Working to identify the full fix.

  3. monitoring May 12, 2026, 02:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 12, 2026, 04:37 PM UTC

    This incident has been resolved.