Forest Admin incident

Requests to the Forest Admin platform apparently timeout

Minor Resolved View vendor source →

Forest Admin experienced a minor incident on October 8, 2025 affecting Cloud Gateway, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2025, 04:29 PM UTC
Resolved
Oct 08, 2025, 04:29 PM UTC
Duration
Detected by Pingoru
Oct 08, 2025, 04:29 PM UTC

Affected components

Cloud Gateway

Update timeline

  1. investigating Oct 10, 2024, 03:11 PM UTC

    Please read our official communication to the community about the recent incidents: https://community.forestadmin.com/t/october-2024-forest-admin-important-downtime-on-october-8-9/7529

  2. investigating Oct 08, 2025, 04:29 PM UTC

    Our team is investigating, we suspect our hosting platform to be the culprit.

  3. investigating Oct 08, 2025, 05:37 PM UTC

    Similar apps using the same hosting platform observe the same downs. Users of our hosting platform report similar issues on X: https://x.com/search?q=heroku&src=typed_query We are waiting for Heroku to acknowledge the issue: https://status.heroku.com

  4. investigating Oct 08, 2025, 06:13 PM UTC

    Heroku just acknowledged the issue on their end, you can follow the evolution directly following this link: https://status.heroku.com/incidents/2684

  5. resolved Oct 08, 2025, 09:57 PM UTC

    All services are back up now. We will request clear explanation of what happened to our hosting provider and design solutions for emergency setups if such similar situation occurs in the future. Thanks for you patience in such difficult moments.

  6. investigating Oct 10, 2025, 03:11 PM UTC

    Please read our official communication to the community about the recent incidents: https://community.forestadmin.com/t/october-2024-forest-admin-important-downtime-on-october-8-9/7529