Foqal incident
Slack Outage
Update timeline
- monitoring Feb 24, 2026, 05:41 PM UTC
We continue to monitor intermittent issues with the ongoing Slack outage. To find out more about Slack outage, please see: https://slack-status.com/
- resolved Feb 24, 2026, 07:06 PM UTC
According to Slack, this issue has been fully resolved. Please let us know if you are still facing any Slack issues at this time.
- investigating Feb 24, 2026, 08:34 PM UTC
It seems this Slack outage might have caused some intermittent processing errors in Foqal. We are investigating to find the cause at this time.
- resolved Feb 25, 2026, 12:12 AM UTC
We identified and resolved an issue that caused our message queue to become blocked, resulting in delayed processing. As of 4:10 PST all systems are fully operational and all queued messages have been successfully processed. **Impact:** Message and ticket processing was delayed during the incident. No data was lost—all messages and tickets have been preserved and processed. **Current Status:** Resolved. All systems are operating normally. If you notice any missing messages or tickets, or experience any other issues, please don't hesitate to reach out to our support team. We apologize for any inconvenience this may have caused.
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