Font Awesome incident

Connection errors (502, 504 HTTP status codes) for our NPM package repository service

Font Awesome experienced a major incident on May 13, 2020 affecting npm.fontawesome.com, lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started: May 13, 2020, 10:03 PM UTC
Resolved: May 14, 2020, 01:39 AM UTC
Duration: 3h 35m
Detected by Pingoru: May 13, 2020, 10:03 PM UTC

Affected components

npm.fontawesome.com

Update timeline

identified May 13, 2020, 10:03 PM UTC

CloudSmith is reporting some trouble with their backend processor. They are working on it and you can follow their progress here: https://status.cloudsmith.io/incidents/5bgvc2yzxy8s
resolved May 14, 2020, 01:39 AM UTC

We just got the alert from CloudSmith that the outage has been resolved. The service should be fully operational now.