Font Awesome incident

Investigating degrade performance for NPM package downloads

Minor Resolved View vendor source →

Font Awesome experienced a minor incident on August 4, 2020 affecting npm.fontawesome.com and dl.fontawesome.com, lasting 4h 55m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2020, 05:33 PM UTC
Resolved
Aug 04, 2020, 10:28 PM UTC
Duration
4h 55m
Detected by Pingoru
Aug 04, 2020, 05:33 PM UTC

Affected components

npm.fontawesome.comdl.fontawesome.com

Update timeline

  1. investigating Aug 04, 2020, 05:33 PM UTC

    We are getting reports our npm.fontawesome.com package service is having trouble. Our provider CloudSmith is investigating. Follow updates directly: https://status.cloudsmith.io/incidents/k0q5t8wlrtrn.

  2. identified Aug 04, 2020, 09:04 PM UTC

    Cloudsmith team has identified the issue, a database availability event in one of their regions led to the degraded performance. A fix has been deployed and they are currently monitoring.

  3. monitoring Aug 04, 2020, 09:21 PM UTC

    Cloudsmith is reporting things are all fixed up. They are continuing to monitor.

  4. resolved Aug 04, 2020, 10:28 PM UTC

    This incident has been resolved.