Font Awesome incident

Email notifications and new account confirmations not being sent

Minor Resolved View vendor source →

Font Awesome experienced a minor incident on September 25, 2020 affecting fontawesome.com, lasting 11d 6h. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2020, 08:00 AM UTC
Resolved
Oct 06, 2020, 02:34 PM UTC
Duration
11d 6h
Detected by Pingoru
Sep 25, 2020, 08:00 AM UTC

Affected components

fontawesome.com

Update timeline

  1. identified Sep 25, 2020, 08:05 PM UTC

    We are currently having issues with our Mailgun integration, the service we use to send emails of all sorts. We are actively working with them to get this remedied but during this time no automated emails will arrive in your inbox.

  2. monitoring Oct 02, 2020, 05:45 PM UTC

    We have replaced Mailgun with SendGrid. We will continue to monitor this service transition for a bit.

  3. resolved Oct 06, 2020, 02:34 PM UTC

    This incident has been resolved.