Font Awesome incident

Degraded performance for our GraphQL API server

Critical Resolved View vendor source →

Font Awesome experienced a critical incident on December 7, 2020 affecting api.fontawesome.com, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2020, 12:18 AM UTC
Resolved
Dec 07, 2020, 02:45 AM UTC
Duration
2h 27m
Detected by Pingoru
Dec 07, 2020, 12:18 AM UTC

Affected components

api.fontawesome.com

Update timeline

  1. investigating Dec 07, 2020, 12:18 AM UTC

    We are investigating issues with our API server. Users have reported extremely long request time, mostly when using our Font Awesome Wordpress Plugin.

  2. resolved Dec 07, 2020, 02:45 AM UTC

    We have resolved the slow requests at this time.