Font Awesome incident

fontawesome.com inaccessible in some regions with an "Error 1016"

Major Resolved View vendor source →

Font Awesome experienced a major incident on October 13, 2022 affecting api.fontawesome.com and fontawesome.com, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2022, 03:30 PM UTC
Resolved
Oct 14, 2022, 09:46 PM UTC
Duration
1d 6h
Detected by Pingoru
Oct 13, 2022, 03:30 PM UTC

Affected components

api.fontawesome.comfontawesome.com

Update timeline

  1. investigating Oct 13, 2022, 03:30 PM UTC

    We've had a handful of reports that attempts to visit fontawesome.com fails with a Cloudflare error about DNS resolution to the origin server. We're looking into this but think this is just a temporary condition.

  2. investigating Oct 13, 2022, 11:47 PM UTC

    This issue with 1016 errors applies primarily to traffic routed through Cloudflare's São Paulo and Johannesburg datacenters. We're continuing to work with Cloudflare to find a resolution to the issue. Thank you for your patience.

  3. resolved Oct 14, 2022, 09:46 PM UTC

    This incident has been resolved. Our website and API service are once again fully operational worldwide.