Font Awesome incident
Investigating timeouts and performance issues with Kits service
Font Awesome experienced a minor incident on January 22, 2024 affecting kit.fontawesome.com, lasting 2h 8m. The incident has been resolved; the full update timeline is below.
Affected components
kit.fontawesome.com
Update timeline
- investigating Jan 22, 2024, 04:18 PM UTC
We are currently investigating this issue.
- resolved Jan 22, 2024, 06:26 PM UTC
This issue has been resolved. We had a Load Balancer that had a quickly changing IP that caused other systems to be out-of-sync with the Kit origin servers. We'll be working to address the root cause using a different infrastructure solution.