Fondeadora incident

Mantenimiento

Major Resolved View vendor source →

Fondeadora experienced a major incident on May 6, 2023 affecting Apps móviles and Depósitos por SPEI and 1 more component, lasting 13h 35m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2023, 01:14 AM UTC
Resolved
May 06, 2023, 02:50 PM UTC
Duration
13h 35m
Detected by Pingoru
May 06, 2023, 01:14 AM UTC

Affected components

Apps móvilesDepósitos por SPEIApertura de cuentas💳 Compras con tarjeta💸 Transferencias

Update timeline

  1. investigating May 06, 2023, 01:14 AM UTC

    We are currently investigating this issue.

  2. investigating May 06, 2023, 01:57 AM UTC

    We are continuing to investigate this issue.

  3. monitoring May 06, 2023, 01:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 06, 2023, 02:06 AM UTC

    We are continuing to monitor for any further issues.

  5. identified May 06, 2023, 02:07 AM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring May 06, 2023, 03:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved May 06, 2023, 02:50 PM UTC

    This incident has been resolved.