Fomo incident

PayNow transaction affected

Notice Resolved View vendor source →

Fomo experienced a notice incident on June 13, 2025 affecting ipg.fomopay.net and pos.fomopay.net, lasting 4h 35m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2025, 03:24 AM UTC
Resolved
Jun 13, 2025, 08:00 AM UTC
Duration
4h 35m
Detected by Pingoru
Jun 13, 2025, 03:24 AM UTC

Affected components

ipg.fomopay.netpos.fomopay.net

Update timeline

  1. investigating Jun 13, 2025, 03:49 AM UTC

    We are aware of an issue where some of the PayNow transactions via one of our bank partners are not showing as paid since 2025-06-13 11:24:00+08:00. We are investigating this issue with our bank partner.

  2. investigating Jun 13, 2025, 03:51 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 13, 2025, 04:18 AM UTC

    The issue has been resolved by our bank partner. We are monitoring the status.

  4. resolved Jun 13, 2025, 08:00 AM UTC

    This incident has been resolved.