Fomo incident

PayNow transactions affected

Minor Resolved View vendor source →

Fomo experienced a minor incident on April 15, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2023, 08:15 PM UTC
Resolved
Apr 15, 2023, 09:00 AM UTC
Duration
—
Detected by Pingoru
Apr 15, 2023, 08:15 PM UTC

Update timeline

  1. resolved Apr 15, 2023, 08:15 PM UTC

    A connection issue to one of our bank partners was identified. The issue has been fully resolved by 19:00 (SGT).

  2. postmortem Apr 15, 2023, 08:16 PM UTC

    Cross region connectivity over public internet between SG and Shanghai was unstable due to unknown reason. The issue has been mitigated by routing affected traffic over a dedicated cross-region leased line.