Fomo experienced a minor incident on June 3, 2023 affecting ipg.fomopay.net and pos.fomopay.net, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
ipg.fomopay.netpos.fomopay.net
Update timeline
- investigating Jun 03, 2023, 09:31 AM UTC
A connection issue to one of our bank partners was identified. We have alerted the bank partner and are working with the bank partner to resolve this issue.
- investigating Jun 03, 2023, 09:42 AM UTC
PayNow QR creation for transactions through the affected bank partner has been temporarily disabled. PayNow transactions through other bank partners are not affected. We will provide an update by 2023-06-03 19:00 (SGT).
- monitoring Jun 03, 2023, 10:25 AM UTC
The issue has been resolved by the bank partner and we are monitoring the status. PayNow QR generation has been enabled.
- resolved Jun 03, 2023, 10:46 AM UTC
This incident has been resolved.