Fomo experienced a minor incident on October 28, 2023 affecting pos.fomopay.net, lasting 2h 48m. The incident has been resolved; the full update timeline is below.
Affected components
pos.fomopay.net
Update timeline
- investigating Oct 28, 2023, 10:21 AM UTC
We have received a report of delayed notification of static QR transactions for POS service. We are currently investigating this issue.
- identified Oct 28, 2023, 10:30 AM UTC
A temporary mitigation has been applied while we are still investigating the root cause. Merchants should no longer observe delayed notification of static QR transactions.
- monitoring Oct 28, 2023, 11:30 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 28, 2023, 01:10 PM UTC
This incident has been resolved. No data has been lost.