Fomo incident

PayNow transactions affected

Minor Resolved View vendor source →

Fomo experienced a minor incident on August 14, 2024 affecting ipg.fomopay.net and pos.fomopay.net, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2024, 08:15 AM UTC
Resolved
Aug 14, 2024, 09:22 AM UTC
Duration
1h 7m
Detected by Pingoru
Aug 14, 2024, 08:15 AM UTC

Affected components

ipg.fomopay.netpos.fomopay.net

Update timeline

  1. identified Aug 14, 2024, 08:25 AM UTC

    A connectivity issue to one of our bank partners was identified. We have alerted the bank partner and are working with the bank partner to resolve this issue.

  2. resolved Aug 14, 2024, 09:22 AM UTC

    The connectivity issue has been resolved by the network service provider.