Fomo incident

PayNow transactions affected

Minor Resolved View vendor source →

Fomo experienced a minor incident on October 18, 2024 affecting ipg.fomopay.net and pos.fomopay.net, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2024, 01:17 PM UTC
Resolved
Oct 18, 2024, 02:21 PM UTC
Duration
1h 3m
Detected by Pingoru
Oct 18, 2024, 01:17 PM UTC

Affected components

ipg.fomopay.netpos.fomopay.net

Update timeline

  1. investigating Oct 18, 2024, 01:17 PM UTC

    We are aware of an issue where some of the PayNow transactions via one of our bank partners are not showing as paid. We are investigating this issue with our bank partner.

  2. monitoring Oct 18, 2024, 01:39 PM UTC

    The issue has been resolved by our bank partner. We are monitoring the status.

  3. resolved Oct 18, 2024, 02:21 PM UTC

    This incident has been resolved.